HostPapa aims to ensure that each and every one of their customers is very happy with their web hosting services. Although based in the US, Canada and the UK, HostPapa offers services to customers in virtually every country on the planet.
HostPapa has also gone the extra mile to become a 100% “green” hosting provider. HostPapa purchases 100% renewable energy, such as wind and solar power, to power the data center, web servers, office computers, laptops and their office space. HostPapa is committed to keeping their environmental footprint – and your websites’ – as small as possible.
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HostPapa strives to maintain the industry-standard guarantee of 99.9% uptime for your websites. The great news is that over the past two years, they’ve managed to beat that soundly with a 99.99% uptime. This shows that HostPapa has a serious dedication to keeping their servers – and your websites – online and available every second of every day. You can rest assured that you’ll see very little downtime, if any at all, with your HostPapa hosting solution.
HostPapa offers a number of ways to contact technical support should you encounter any issues with your websites or web hosting. You can easily submit a trouble ticket in a one-step process that the HostPapa tech support staff will receive directly and respond with a solution to your issues, or you can chat with Live Support online.
If you prefer, you can phone HostPapa during regular business hours to chat with their staff and have your issue resolved over the phone. The choice is yours in selecting how you’d like to have your problems solved.
HostPapa offers a single price hosting package known as the “HostPapa Plan.” This package provides customers with huge value for a low monthly cost. Along with a FREE domain name for life, here are some of the benefits of the HostPapa Plan:
· Unlimited Disk Storage Space
· Unlimited Data Transfer/Bandwidth
· Unlimited Domain Names Hosted
· 100% Green Energy Web Hosting
· Unlimited Email Accounts
· Free SoHoLaunch Web Builder Software and Hundreds of Free Website Templates
HostPapa has won over a half-dozen awards signifying its excellent customer service and website hosting, including back to back Gold Medal Awards as the Editor’s Choice in 2007 and 2008. Here are additional awards that HostPapa has claimed:
· #1 Green Hosting
· Best Green Hosting
· Top 25 Webhost
Should you run in to any issues or become dissatisfied with your purchase of HostPapa’s services, HostPapa will be happy to issue you a full refund within 30 days of your account activation.