Recently recognized by Inc. as the 21st fastest growing private company in America on the Inc. 5000 list, HostGator is a world leader in providing shared, reseller and dedicated hosting services for companies across the globe. Founded in 2002 by current CEO Brent Oxley from his dorm room at Florida Atlantic University, HostGator has grown to include more than 200,000 customers in over 170 countries world-wide. HostGator’s nearly 200 employees manage the hosting of over 2.5 million domains, proving that they are truly a leader in hosting services.
Every HostGator web hosting plan comes backed by HostGator’s 99.9% uptime guarantee, which ensures your website will be accessible virtually every second of the day. HostGator’s high level of reliability and customer services was reflected in this year’s customer satisfaction survey, where more than 90% of HostGator’s clients reported being very satisfied with the company’s services. HostGator’s system administrators monitor all servers 24 hours a day, 7 days a week to ensure a top level of reliability and instant solving of any problems that do creep up.
HostGator offers many different ways that you can get support if you run in to any challenges with your hosting services. Online, you can access their knowledge base, talk to other web masters in the Gator Forums for advice, or seek out a Live Chat with one of the HostGator staff to help troubleshoot your issue.
If you find that you need some higher level help, you can submit a trouble ticket which will be addressed by the tech support staff, or you can call HostGator via phone to speak to a representative live – 24 hours a day, 7 days a week. HostGator’s high level of technical support ensures that you’ll never be left high and dry when you need assistance.
HostGator offers a number of different hosting plans that will meet your budget and web hosting needs.
· Shared Web Hosting – for those needing to host 1 or more websites
o HostGator “Hatchling” Hosting – including 1 domain, unlimited disk space and bandwidth
o HostGator “Baby” Hosting – including unlimited domains, disk space and bandwidth
o HostGator “Business” Hosting – including a free dedicated IP address, private SSL, anonymous FTP, and unlimited domains, disk space, and bandwidth
· Linux Reseller Hosting – for those looking to host many websites under different brands
o Aluminum, Copper, Silver, Gold and Diamond hosting packages, which vary in the amount of disk space and bandwidth based on your needs
· Linux/Windows Dedicated Servers – for those that need fully managed servers with extra processing power and bandwidth
o Basic, Standard, Elite and Pro dedicated servers, depending on your needs
HostGator lists over two dozen awards that they’ve received over the past few years – including being named the 21st fastest growing private company in America by Inc. Magazine. Here are some of the other awards that have been showered on HostGator:
· Best Reseller Hosting
· Web Host of the Year
· Best Budget Web Host
· Best Linux Hosting
· Top 5 Hosting Services in the World Award
HostGator is very confident about its ability to please its customers. So confident, in fact, that along with the 45 day full money back guarantee you can even ask for your trouble ticket to be assigned to the CEO himself and have him respond! Now THAT is customer service!