GoodAvocado has been in the web hosting business for over ten years, and manages the hosting of thousands of domains for its clients. GoodAvocado prides itself on its 100% uptime guarantees, and on the “green” aspect of its hosting. GoodAvocado has managed to make itself completely carbon-neutral, which means that your websites and hosting have no impact at all on the environment. GoodAvocado achieves this through purchasing carbon offsets, tree planting and renewable energy such as solar and wind power.
With highly trained technicians at the helm of the company, GoodAvocado intimately understands the web hosting business and the unique needs and challenges of its clients. GoodAvocado also welcomes new customers from any country around the world, and delivers the same high level of customer service no matter where their clients are headquartered.
GoodAvocado offers its clients an incredible 100% uptime guarantee for their websites. You read that correctly – GoodAvocado guarantees that any time someone tries to access your websites, they will be there, ready to respond. If you were to run in to any interruption, GoodAvocado will credit you an hour of service for every hour your service is interrupted.
GoodAvocado provides multiple ways to access its technical support, and clients are free to choose which way they prefer. The most common method to contact GoodAvocado is via the trouble ticket system online. Once a ticket with the details of your issues is submitted, the GoodAvocado staff will review your ticket, solve your problem and reply in short order.
For those that prefer to self-troubleshoot their hosting issues, GoodAvocado has a large knowledgebase and frequently asked questions area on their website which answers dozens of common questions and challenges that may come up.
GoodAvocado offers professional hosting with unlimited websites, domains, mailboxes and databases for a single low price every month. For your low monthly hosting cost, you’ll receive:
· Unlimited Disk Storage Space
· Unlimited Data Transfer and Bandwidth
· Unlimited mySQL Databases
· Unlimited Email Accounts, Autoresponders, Forwarders and Spam Filtering
· 100% Carbon-Neutral Operation with Wind, Solar and Tree Planting Offsets
GoodAvocado has not received any awards to date, but as they are a newer company this is common. Expect them to deliver some serious award victories in 2009.
GoodAvocado stands behind its services with a 14-day, no questions asked money-back guarantee. If you decide within the first 14 days that GoodAvocado’s web hosting services aren’t for you, you can simply cancel and receive a full refund.