FatCow has been delivering some of the best values in web hosting and customer service available anywhere since their founding in 1998. With more than ten years in the industry, FatCow knows how important having excellent performance and high levels of customer service is to their tens of thousands of customers in upwards of 100 countries worldwide. From the “Moo Crew” customer support team to the “HeiferCratic Oath” – their customer service pledge – FatCow goes the extra mile for each and every customer to ensure a painless hosting experience.
FatCow offers excellent reliability that is among the top in web hosting companies across the nation. Over the past three years, FatCow has maintained a very solid 99.98% uptime record, which means that you’ll see just a couple of minutes – if any – downtime for your sites each year. FatCow carefully monitors the resources on every one of their web servers to ensure that all issues are taken care of immediately. Combined with their redundant power and network connections, you can take comfort in knowing that hosting with FatCow will have your sites delivered to every visitor.
Continuing along with the cow theme, FatCow offers what they call the “HeiferCratic Oath” to all of their customers. FatCow guarantees to answer your tech support call in fewer than two minutes (on average) with their phone support based exclusively in North America. FatCow also guarantees to either resolve your issue on the first call, or to set a timeline to follow up with you to ensure your needs are met.
If you prefer online-based support, FatCow has an extensive section of their website dedicated to troubleshooting. You can browse their frequently asked questions, knowledgebase and tutorials to find answers to any issues that are plaguing your web sites or hosting.
FatCow has two plans available for hosting services, depending on your needs. Whether you need to just receive emails to your domain name or you need to host dozens of websites, FatCow has you covered. Here’s a look at their two plans:
· The MiniMoo – for those that just need email to their domain name
o Includes 1 Email account
o Email Forwarding, Autoresponse are included
o Includes a “coming soon” page for your parked web domain
· The Original FatCow Plan – for those needing to host one or more websites
o FREE Domain Name
o Unlimited Disk Storage Space
o Unlimited Data Transfer and Bandwidth
o Unlimited Domain Names Hosted
o Unlimited Email Accounts, Autoresponders, and Forwarding
o ShopSite Online Store with Credit Card and PayPal Integration
o $50 Google AdWords Advertising and $25 Yahoo! Advertising Credits
FatCow has been the recipient of dozens of awards and recognitions from web hosting review, magazines and editors since their founding in 1998. Web Hosting Magazine has awarded FatCow with their select “Editor’s Choice” award numerous times, reflecting the high level of satisfaction that FatCow receives from their customers. If there’s a web hosting award they qualify for, you can be sure FatCow has either been nominated or received the award at some point.
FatCow is confident that you’re going to be happy with their high levels of “moo-licious” service. However, should you decide that FatCow’s services are not what you’re looking for you can simply contact them within the first 30 days for a full refund.